It turns out that we don’t always make rational decisions. Our brains are genetically wired for a far more simple life than we live today. When faced with sophisticated financial products we often struggle to make logical and rational choices.Studying the way that the irrational human mind affects financial decision making is called behavioural economics. The level of debt that individuals and countries in Western economies have built up, the faulty financial instruments at the heart of the credit crisis and the spectacular failure of banks are good examples of our flawed human economic behaviours.
There are a number of biases that affect our judgment. Here are four examples of investors’ irrational behaviour which I believe are preventing With Profits Bond holders from easily making the rational decision to cash-in on their 10th anniversary guarantee;
Representativeness. People assume commonality between objects of similar appearance and investors tend to assess situations based on superficial characteristics rather than underlying probabilities. The With Profits Bond appears to be an investment that only rises, like a deposit account. This disguises the reality that the investment assets of a with-profits fund fall as well as rise.
Conservatism. In this context, conservatism means that investors cling to prior beliefs in the face of new information. This issue more than any other is critical to overcome. The false belief for With Profits Bond investors was that their investment was worth what it said on the statement. The new information is that insurance companies actually base your investment’s value on your fair share of the fund known as “asset share.” It is the difference between your asset share and the value on your statement that at the time of writing makes the 10th anniversary guarantee so valuable for so many people.
Loss Aversion. Investors are gripped more by the fear of losing money than of gaining it. As odd as it sounds, investors’ motivation for gaining the windfall from calling on the guarantee by cashing in is tempered by the fear of losing their investment by making this decision.
Frame dependence. This is where the form of presentation of information can affect the decision made. In this case the presentation of information is wrapped in insurance company jargon like “Market Value Reduction” making it hard to understand.
If you have a With Profits Bond and a 10th anniversary guarantee, you need to challenge these feelings, weigh up the facts and make an informed and rational decision.


